FAQs
What size headband should I buy?
- We recommend measuring the circumference around your head. Unstretched headband should be at least 1-2" smaller than your head to ensure a good fit. Please contact us if you need help determining the correct size.
- Tie headbands are adjustable and will arrive based on our standardized sizes listed in the product descriptions, however they can be re-tied to achieve the perfect fit. When in doubt, we suggest sizing up. Our adult headbands can be tied to fit babies to adults!
- Twist headbands are one size, designed to fit most teens/adults.
- All headbands are hand-sewn in our home in Southern California.
What are the headbands made out of?
- Headbands are made out of double-brushed polyester spandex which is super soft and stretchy!
What is your return policy?
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Refunds & Exchanges: We offer one-time exchange or return for store credit per order. Items must be unworn and in original packaging. Customer is responsible for return shipping. We recommend return shipping with tracking, as we cannot be responsible for items lost in the mail. Requests must be submitted to mamaandnoraco@gmail.com within 14 days of the delivery date. Original shipping charges will be excluded from exchange/credit total.
- Sale/clearance items are FINAL SALE.
- Damages and issues: Please inspect your headbands upon receipt and contact us immediately if an item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Issues must be reported to mamaandnoraco@gmail.com within 7 days of delivery. Please include photos showing the damaged/incorrect product(s) in your request.
When will my order be shipped?
- Our standard processing time (the time it takes us to review, package and drop off your order at USPS) is 3-5 business days, but we usually get orders out faster than that!